Overview

The VersaVoice auto attendant provides you with the look and feel of a larger more corporate company without the expense of purchasing a new phone system. You'll pay only 2.4 cents per minute. Whether you're a home based business, small staffed office, network marketer, or a company with geographically dispersed personnel, we can provide you with the perfect solution to handle your incoming sales calls. You can have multiple mailboxes or extensions in your menu, one for each department or person. Each person can have their own follow-me call routing numbers, private voice mail, fax mail and pager notification options.                          

The VersaVoice auto attendant allows complete menu flexibility. On your main menu you have available 12 keypad options that you can offer the caller. These keys are "0" through "9" and also star and pound. Each one of these keys can be programmed to your specific needs. Each key can be programmed to either...

- Transfer to a single phone number.                                                                      - Transfer to a set of up to 3 follow-me numbers that ring simultaneously or in sequence - Transfer to a user’s mailbox equipped with all the “One Number” service functionality. - Immediately take a message and store in a specified user’s mailbox.                           - Send a Fax On Demand Document.                                                                       - Play a Voice On Demand Recording.                                                                      - Receive a fax. Caller can also dial directly from their fax machine to send a fax. The system will automatically recognize an incoming fax, store it in a specified user’s mailbox to be retrieved from any fax machine or via the internet.                                             - Transfer to a Dial by Name Directory.                                                                    - Repeat the menu options.                                                                                    - Return to the main menu.                                                                                    - Hang up on the caller.                                                                                         - Transfer to a sub-menu with the same menu flexibility.

Examples of Service:

Home Business Menu

The “Home Business” example offers all the functionality of the “One Number” service with the added flexibility of a customized auto attendant menu to have information easily available to your callers even when you’re not available, and present a larger, more professional image…   

                                    "Thank you for calling Priority Consulting.
                                               To speak with a representative, press 1                                         
                                               To hear more about our services, press 2                                   

                                               To receive a application fax, press 3

                                               Please make your selection now.”

Corporate Business Menu
 

The “Corporate Business Menu” is for a business with multiple employee’s who all work inside the same office or at other locations. The “Corporate Business Menu” example demonstrates all facets of the VersaVoice auto attendant menu flexibility...

“Thank you for calling Web Hosting Secure. Where your online presence is our priority. If you know your party’s extension you may enter it at anytime or...

For sales, press 1
(Caller presses 1)
To set up a new account, press 1
For wholesale information, press 2
To track an order already in progress, press 3
To repeat this menu press 4
To return to the main menu press star*

For technical support press 2
(Caller presses 2)
If you’re experiencing problems setting up your service press 1
For repairs press 2
To repeat this menu press 3
To return to the main menu press star*

 For the billing department press 3
 (Caller presses 3)
 If you have questions about charges you see on your bill press 1
 For the collection department press 2
 To repeat this menu press 3
 To return to the main menu press star*                                            

If you are new to Web Hosting Secure and would like to learn more about our company    press 4
(Caller presses 4)
If you would like to hear recorded information about what Web Hosting Secure does and how we can benefit your business press 1.
If you would like to receive a product brochure by fax press 2.                                                     To repeat this menu press 3
To return to the main menu press star*

If you would like to leave a message in our general mailbox press 5
(Caller presses 5)
The system says…”At the tone I will take your message, when finished you may hang up or press pound for more options”.                            

For a company directory press 6
(Caller presses 6)
The caller is then instructed to enter one or more letters of the intended party’s last name. The system operator will then give the caller all possible matches and allow them to speak with the intended party or leave voice mail.

To repeat these menu options press 7. Please make your selection now."

Virtual Team

The “Virtual Team” menu makes it possible for callers to access geographically dispersed personnel. Christopher, Linda and Joseph actually reside in different states. The VersaVoice auto attendant makes it possible for them to appear to be within a single office location.

The “Virtual Team” example can include any number of individual mailboxes within your menu. Each mailbox carries all the features of the “One Number” service. These mailboxes can be under single key options or can be 2 – 6 digit extension numbers. Each extension has its own follow-me numbers, voice mail, fax mail and personal login information for managing their mailboxes online…

”Welcome to Elite Medical Transcription. If you know the 3 digit extension of the party you wish to reach, you may enter it at anytime.

Or...    

For Christopher Tyler, press 1.
For Linda Thompson, press 2.
For Joseph Moran, press 3”.
To repeat these menu options press 4.

Please make your selection now.”

Information Center

The “Information Center” menu was created for a Multi Level Marketing Company whose objective was to provide a complete support system packed with information for their members to have at their fingertips 24 hours a day. In this menu tree they have hotlines, testimonials and applications available for new prospects; new sales tactics and training tools available for current members. This is the kind of marketing tool that can really help boost an organization’s sales volume.

“Thank you for calling Networker Strategies Unlimited. If you’re responding to a recent ad you saw press 1.
(Caller presses 1)
For a brief overview of this exciting money making opportunity press 1.
To hear testimonials from some of our most successful distributors 2.
If you’re ready to get started and would like to receive an application by fax press 3.

If you are a current member with Networker Strategies Unlimited press 2.
(Caller Presses 2)
For updates on new recruiting techniques and sales pitches press 1.
To receive new sample sales brochures by fax press 2.

To repeat these menu options press 3. Please make your selection now.”

The examples above are sample configurations of how flexible the VersaVoice platform is. VersaVoice is a fully customizable service tailored to your specific needs. We will work with you to design a solution that works best for your business. If you would like set up an account please contact us at 1-888-858-4665.